Help Center

Frequently Asked Questions

Radar Detectors

Highway vs. City Modes, which do I use?

Scanner Radios

The USB cable is not recognized by the EZ Scan software. I am using Windows 8, 8.1 or Windows 10

My SD Card scanner powers up and shows an error code or it says the files are corrupted. How do I get my SD Card scanner working again?

I don’t have the EZ Scan software. How do I get it?

How do I know if I can update the software or firmware in my scanner?

My scanner is programmed, but when I turn it on it displays, “Nothing to scan” or “Nothing Enabled.”

What is a “Scan Set?” (all WS1080 & TRX family scanners)

My WS1040, WS1065 scanner displays “Heap Error” and won’t scan. How do I fix it?

What can I hear on a scanner?

My state does not permit mobile use of a scanner. How can I get a permit?

What is a scanner bank?

What is a scanlist?

Portable Jump Starters

Does the unit need to be turned on to jump start a vehicle?

What happens if the clamps are connected wrong?

How long will it take to charge?

Do I have to turn off the Jump & Go?

Power Inverters

Will the power inverter run nebulizers, medical equipment, etc.?

Inspection Cameras

Is the camera waterproof?

Can I insert the camera into any other fluids besides water?

Why won't the monitor turn on?

Can I use rechargeable batteries?

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