If you need help, we offer a number of options for customer support.

Quick Solutions

• Track Your Order
• Track Your Repair
• Product Downloads
• Product User Guides
• Product Accessories

Contact US

Corporate Headquarters

Whistler Customer Returns & Repair Center

For SCANNER questions, please click here    

For all others, Please fill out the form below and we will get back to you as quickly as possible. 

You can also reach us by phone at one of the numbers below:

General customer support - 800-531-0004
Scanner support - 866-923-8719

For Jump & Go recall information call: 855-667-9081

Please be sure to enter your email address correctly.  If it is incorrect, we will not be able to respond to your message. If using a desktop or laptop for contacting us please whitelist www.reamaze.com on any spam email blocker you may have setup so our responses will come through seamlessly.  Please allow up to 48 hours for a response.

PLEASE NOTE: WBU-900W backup cameras originally distributed through Walmart may require an activation code in order to use the product. This code can be found on the original Walmart purchase receipt. If you do not have the original receipt, please check the packaging near the barcode or on the back of the WBU-900 monitor for the DiSa number and contact our customer service department at one of the toll-free phone numbers above.

The WBU-900W packaging will feature a yellow box with a padlock that says "Activation Required".