Support Options & Contact Us

If you need help, we offer a number of options for customer support.

Quick Solutions

Contact US

For SCANNER questions, please click here    

For all others, Please fill out the form below and we will get back to you as quickly as possible. 

You can also reach us by phone at one of the numbers below:

General customer support - 800-531-0004
Scanner support - 866-923-8719

For Jump & Go recall information call: 855-667-9081


Please be sure to enter your email address correctly.  If it is incorrect, we will not be able to respond to your message.  Please allow up to 48 hours for a response.

PLEASE NOTE: If you purchased a WBU-900W Backup Camera from Walmart and have lost your receipt with the activation code, please visit

Please be aware that the WBU-900W purchased from Walmart will require an activation code in order to use the product. This code can be found on the original receipt. Please be cautious when purchasing from sites such as EBAY or Craigslist that the activation code will be required in order to use the product. 

The WBU-900W packaging will feature a yellow box with a padlock that says "Activation Required".