This Privacy Statement describes our privacy policies and procedures for information provided to us by consumers who visit the Whistler Group, Inc. (Whistler) web site, www.whistlergroup.com, and obtain or seek to obtain Whistler's products and services. Because this web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and to notify you of:
- What personally identifiable information of yours or third party personally identifiable information that is collected from you through the web site
- The organization collecting the information
- How the information is used
- With whom the information may be shared
- What choices are available to you regarding collection, use and distribution of the information
- The kind of security procedures that are in place to protect the loss, misuse or alteration of information under (Name of the Company) control
- How you can correct any inaccuracies in the information.
If you have questions or concerns regarding this statement, you should first contact Privacy@whistlergroup.com, call us at 1-800-531-0004, or write to us at Whistler Group, Inc.; 3604 NW Frontage Rd.; Bentonville, Arkansas 72712.
Information Collection and Use
Whistler collects information from our users at several different points on our website.
Whistler will collect and use your personal information to register your Whistler product warranty. When you enter this information on the warranty registration form, Whistler will collect your name, address, telephone number, email address, product purchased, serial number of product purchased, and date of purchase. This information will be stored for verification purposes if you subsequently need product support or to make a warranty claim.
Sharing Information with Third Parties
All personally identifiable information provided by our users is used only as the user directs. Unless you give us permission to do so or unless required by law, we do not use or disclose personally identifiable information to any third party unless we notify you in advance of your providing us that information. We may share aggregated statistical information about the use of our site with our business partners. Such aggregated statistical information does not include personally identifiable information. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.
We currently contract with Omniture, Inc. to help manage and optimize our Internet business and communications. We use the services of Omniture, Inc. to help us measure the effectiveness of our advertising and how visitors use our site. To do this, we use Web beacons and cookies provided by our marketing company on this site. The type of information we collect includes the pages visited, the pages exited from, etc. By supplementing our records, this information helps us learn things like what pages are most attractive to our visitors, which of our services most interest our customers, and what kinds of offers our customers like to see. Although our marketing company logs the information coming from our site on our behalf, we control how that data may and may not be used. If you do not want to help us learn how to improve our site, services, offers and marketing strategy, you can 'opt-out' of this website analysis tool by clicking here.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.
We obtain your permission prior to posting your testimonial on our website. When you decide to provide a testimonial, we publish your first name and last initial along with the city and state in your testimonial. To opt-out of having a testimonial on our page please email us at Privacy@whistlergroup.com 1-800-531-0004.
Email Communications from Whistler
If you buy a Whistler product or service on our web site, Whistler will send you a confirmation email confirming your purchase. This communication is intended to serve as a customer service follow-up.
Safeguarding Your Personal Information
Whistler uses a variety of security safeguards to protect your information from loss, misuse, alteration or destruction. Access to your personal information by Whistler's employees and other authorized parties is provided on a "need to know" basis. In addition, all employees must sign a Privacy Pledge, which indicates that they are aware of Whistler’s privacy policies regarding using and disclosing information.
If a user’s personally identifiable information changes (such as zip code, phone, email or postal address), we provide a way to correct or update users’ personally identifiable information. This can usually be done by emailing our Customer Support at Privacy@whistlergroup.com, call us at 1-800-531-0004, or write to us at Whistler Group, Inc.; 3604 NW Frontage Rd; Bentonville, Arkansas 72712.
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our order forms, we encrypt that information using secure socket layer technology (SSL). To learn more about SSL, follow this link About SSL.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can send an email to us at Privacy@whistlergroup.com.
Please contact Privacy@whistlergroup.com or 1-800-531-0004 to report any known or suspected privacy or security breaches or to submit a privacy related question or complaint. After receiving your inquiry, we will respond within five business days. Whistler reserves the right to modify or amend the Privacy Statement at any time and for any reason. We will post these changes prominently on our website 30-days prior to implementation. Should we make Material Changes to this policy, we will notify you here, by email, or by means of a notice on our home page. We will make the current version of the Privacy Statement available to you at the Whistler Group, Inc. web site.